Website Privacy Policy

Effective Date: 23 July 2012

Introduction

This privacy policy relates to your use of the http://www.phorm.com/ website, and in particular, how this website uses cookies and how you can delete those cookies.

This website may have links to other websites that are operated or owned by third parties. These websites have their own privacy policies, and you should review them. Phorm does not accept responsibility or liability for the privacy practices of these third-party websites, and you use them at your own risk.

Cookies

Accessing this website will trigger the sending to your browser of various 'cookies' – small pieces of data stored on your device for various purposes (as described below). These cookies are ‘unaware’ of your identity.  Here is a description of what cookies are used and why:

Content management system cookies

Phorm's website is built on a content management system that requires the following cookies:

  • Cookie Name: SESSxxxID (example: SESS5876d3bb6e0a7d83858055bd9c722159)
    • Typical Content: A unique id that ties the current session to a database settings table.
    • Example: 0r53jg03rdrj2rkuudpen135v7
    • Expiration: 23 days
    • Purpose: Authentication session to prevent having to login multiple times in one browser session.
  • Cookie Name: has_js
    • Typical Content: An on/off flag that denotes whether or not the browser supports Javascript.
    • Example: 0r53jg03rdrj2rkuudpen135v7
    • Expiration: Non-persistent Expires On site exit
    • Purpose: This helps the website understand browser Javascript functionality.
  • Cookie Name: cookie-agreed-en
    • Typical Content: A value that denotes whether or not the user has clicked on any link after seeing the cookies use notice (1) or if he has clicked on the hide this message button (2).
    • Example: 1
    • Expiration: Persistent expires after 100 days
    • Purpose: Used to provide the cookies use notice.

Security and acceleration service cookies

Phorm’s website uses a third-party security service to filter out malicious requests and speed up the delivery of the content. This service requires the following cookies:

  • Cookie Name: incap_ses_{Proxy-ID}_{Site-ID} (example: incap_ses_100_526 Typical) Content: Session id (64 bit number), signed by a secret key (to prevent fakes), encoded.
    • Example: oZouLTlwxFcCUK6Nw0tjAayCm8ilqsfc/c/K/DkTL8w=
    • Expiration: non-persistent (expire when browser closes)
    • Purpose: The cookie on which relate HTTP requests to a certain session (AKA visit - re-opening the browser and accessing same site is supposed to be considered different visits).
  • Cookie Name: From configuration, the convention is___utmvm, __utmva, ___utmvb, etc. They are added with proxy-id and site-id obfuscated.
    • Example: ___utmvaDSpaUjx
    • Typical Content: Contain various testing values (contains no meaningful data).
    • Expiration: 900 sec
    • Purpose: Test client behaviour with testing cookie values that require particular handling.

Managing and deleting cookies

To manage and delete your cookies, please check your browser vendor support pages, or click here for instructions.

Website server log files

Phorm will store, for a maximum period of six months, website usage information (specifically, the browser's IP address, the referrer, which page on phorm.com has been visited and the User Agent string). This is done to detect and block disruptive use of the site.

Changes to Phorm's website privacy policy

This privacy policy may be updated from time to time, so you may wish to check it each time you visit the Phorm website.