Current Jobs:
Advertising Operations Manager
Submit CV
You may send your cover letter and CV, without submitting to a specific job, to hr@phorm.com.
Advertising Operations Manager
Locations: London, UK
Field: Online Advertising
Reports to: Korean Managing Director
Objective
Lead the definition, design and build of all elements of the advertising operations process and operational capabilities in Korea. This is most definitely a 'hands on' role and needs a good all round knowledge of the Korean local online advertising business - full and extensive technical support will be available from the Phorm central offices
Primary Responsibilities
- Lead the development of Ad Operations capabilities in Korea
- Provide feedback and input into the development and localization of ad systems and work closely with the development team to prioritize delivery
- Work closely with local Advertiser, Publisher and Account Management teams to ensure 'seamless' online advertising delivery and 1st/2nd line support
- Manage Behavioral Targeting processes including targeting segment development and all related activities.
- Design and document the ad ops processes for both advertisers and publishers
- Lead development of internal and external training materials for the Phorm ad systems
- Define the resource requirements, build & manage the ad ops team including traditional traffickers as the business grows
Qualifications
Core Skills
- Degree from an accredited university
- Previous experience and knowledge of the Korean online advertising landscape, preferably in a Ad Operations role
- Strong organizational skills, ability to multitask and attention to detail
- Excellent communication and customer service skills
- Strong computer application skills (Excel, Word, etc.)
Preferred Skills
- Working knowledge of a variety of ad serving software
- Extensive knowledge of third party advertising tags
- Good knowledge of HTML,Flash, Javascript or Flash
Compensation
Competitive salary, commensurate with experience. Excellent company benefits.
Submit CV
You may send your cover letter and CV (in Word format) to hr@phorm.com.
Systems Administrator
Locations: London, UK and Seoul, South Korea
Reports to: Global VP Technical Operations
Objective
To provide Systems administration support to the Korean and UK businesses utilizing your 3 years or more of Linux admin experience. Provide troubleshooting, installations and maintenance of both software and hardware for internal and external customers.
Primary Responsibilities
- Ensure the effective and timely resolution of all escalated technical problems and support requests.
- Ensure all support requests are delivered effectively & in accordance with agreed service levels, standards and procedures.
- Troubleshooting in production environments and assisting 1st and 2nd line support teams.
- Working knowledge of TCP/IP Networks including DNS, DHCP, RADIUS
- In Depth knowledge of Apache, and MySQL,
- Perl and PHP Scripting experience
- Support the release of software, maintenance and patches to all environments
- Be prepared to operate on a 24/7/365 on-call basis
- Work closely with the development, deployment and other teams to identify improvements in tools, processes, procedures, installation, configuration and troubleshooting techniques.
- Contribute to continuous improvement of ITIL processes, procedures, their subsequent implementation, documentation, training and awareness
- Work closely with the Project, Tech Deployment, Infrastructure and QA teams on integration of Phorm systems
- Strive for operational excellence at all times
- Be Professional and courteous customer interaction via various channels including telephone, e-mail, and face-to-face meetings.
- Interaction with third parties for Level 3 technical support.
- Assist in development of Phorm platform and configuration
- Troubleshooting ISP installations
- Assist in Remote troubleshooting and diagnosis.
- Assist in installations of new hardware installations.
- Liaise with local vendors and 3rd party support partners on all support and procurement requirements
Key Skills and Qualifications
- RHCE, CCNA preferable.
- A UNIX (preferably Linux) background is essential
- Practical experience with Cisco, Oracle, F5 and Juniper technologies.
- Perl scripting abilities, Knowledge and experience of Open Source software (compilation, installation, configuration etc)
- Excellent oral communications skills including documentation
- Able to effectively organize and prioritize multiple tasks
- Strong attention to detail
- Experience of RMDS systems
- Experience of installing and operating Virtualized environments
Compensation
Competitive salary, commensurate with experience. Excellent company benefits.
Submit CV
You may send your cover letter and CV (in Word format) to hr@phorm.com.
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